{"id":3051,"date":"2023-02-23T23:03:08","date_gmt":"2023-02-23T23:03:08","guid":{"rendered":"https:\/\/linka.graphie.dk\/support\/"},"modified":"2024-06-26T11:43:57","modified_gmt":"2024-06-26T11:43:57","slug":"support","status":"publish","type":"page","link":"https:\/\/linkaenergy.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;7&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;121634&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;154049&#8243;][vc_custom_heading sub_lead=&#8221;yes&#8221; uncode_shortcode_id=&#8221;181327&#8243;]Support[\/vc_custom_heading][vc_column_text text_lead=&#8221;yes&#8221; text_color=&#8221;color-jevc&#8221; uncode_shortcode_id=&#8221;293860&#8243; text_color_type=&#8221;uncode-palette&#8221;]Here you will find the answers to some of the typical questions regarding the operation of a biomass plant. If you do not find the answer you need, you are always welcome to contact us.[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;206987&#8243;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;4&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;3&#8243; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; radius=&#8221;std&#8221; width=&#8221;1\/1&#8243; column_width_pixel=&#8221;900&#8243;][vc_accordion active_tab=&#8221;0&#8243;][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Black smoke is coming out of the chimney?&#8221; tab_id=&#8221;d21d5937-3bb0-215556789140011555679505952f502-3bb9&#8243;][vc_column_text uncode_shortcode_id=&#8221;862490&#8243;]<\/p>\n<ul>\n<li>Due to an inefficient combustion.<\/li>\n<li>Oxygen percentage may be too low. This is indicated on the control panel and should be between 8-9%.<\/li>\n<li>There may be too much fuel in the boiler. Check observation glass and\/or open the cleaning hatch.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;No fuel is being fed into the boiler?&#8221; tab_id=&#8221;6dad8f3c-7309-815556789140011555679505952f502-3bb9&#8243;][vc_column_text uncode_shortcode_id=&#8221;292779&#8243;]Oxygen percentage may be too high. This is indicated on the control panel and should be between 8-9%.<\/p>\n<p><strong>Straw boiler:<\/strong><\/p>\n<ul>\n<li>Stop plant, check for twine around shafts and\/or bearings on shredder drums.<\/li>\n<li>Check that the ampere level on shredder control panel is not too low.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Smoke in the boiler room?&#8221; tab_id=&#8221;9346230d-a835-915556789140011555679505952f502-3bb9&#8243;][vc_column_text uncode_shortcode_id=&#8221;141071&#8243;]<\/p>\n<ul>\n<li>Check for negative pressure in the combustion chamber. Check the small metal pipe and hoses (to the negative pressure gauge), placed at the front of the boiler where the fuel is inserted, for blockages. Clean with a cotton bud or similar if necessary. Also check the rubber flaps on the cell sluice.<\/li>\n<li>Stop the plant and check if the rubber flaps are worn and need to be replaced.<\/li>\n<li>Damper motor on the boiler flue must be fully open when starting the boiler. Check if it is open on the setting indicator.<\/li>\n<li>The damper motor at the flue gas outlet on the boiler must be fully open during boiler startup. Check the position indicator to see if the damper is open.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;The fire is burning backwards in the stoker auger?&#8221; tab_id=&#8221;1555679162900-3-11555679505952f502-3bb9&#8243;][vc_column_text uncode_shortcode_id=&#8221;112443&#8243;]Can be due to negative pressure in combustion chamber (see FAQ &#8220;Smoke in the boiler room?&#8221;)[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Air is leaking from pressure valves?&#8221; tab_id=&#8221;1677193527113-4-10&#8243;][vc_column_text uncode_shortcode_id=&#8221;178109&#8243;]Check if the valve membranes are worn or damaged.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Compressor is running constantly?&#8221; tab_id=&#8221;1677193553289-5-6&#8243;][vc_column_text uncode_shortcode_id=&#8221;134117&#8243;]Check membranes around pressure valves for leaks.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;The oxygen percentage is difficult to control?&#8221; tab_id=&#8221;1677193567979-6-9&#8243;][vc_column_text uncode_shortcode_id=&#8221;137442&#8243;]Oxygen gauge should show 20.9% (atmospheric air) when plant is inactive. If it shows between 0% and 20.9% when inactive, the probe may be covered in soot. Remove and clean the probe.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Boiler cannot be restarted after being shut down?&#8221; tab_id=&#8221;1677193587273-7-3&#8243;][vc_column_text uncode_shortcode_id=&#8221;486082&#8243;]<\/p>\n<ul>\n<li>Check sprinkler system for water and pressure. Fill sprinkler tank with water.<\/li>\n<li>Reset\/restart Danfoss Pressostat RT110.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;The ash auger is stuck?&#8221; tab_id=&#8221;1677193614393-8-7&#8243;][vc_column_text uncode_shortcode_id=&#8221;145849&#8243;]Likely due to foreign objects in the ash such as stones. Stop the plant. Use automatic reverse function on ash worm drive if fitted. If not, contact an electrician to reverse the drive by reversing the current.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Not enough wire clamps on the panel?&#8221; tab_id=&#8221;1677193637056-9-2&#8243;][vc_column_text uncode_shortcode_id=&#8221;170562&#8243;]Panel has double clamps. Check at the back for a second row of clamps.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;The shredder is using more electricity than normal?&#8221; tab_id=&#8221;1677193656474-10-4&#8243;][vc_column_text uncode_shortcode_id=&#8221;688888&#8243;]<\/p>\n<ul>\n<li>Change or sharpen the shredder blades if necessary.<\/li>\n<li>Stop plant, check for twine around shafts and\/or bearings on shredder drums.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;7&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; border_color=&#8221;color-uydo&#8221; border_style=&#8221;solid&#8221; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;713543&#8243; el_class=&#8221;before-footer-contact&#8221; shape_dividers=&#8221;&#8221; css=&#8221;.vc_custom_1677193902639{border-top-width: 1px !important;}&#8221; border_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;154049&#8243;][vc_custom_heading sub_lead=&#8221;yes&#8221; uncode_shortcode_id=&#8221;203665&#8243;]Didn&#8217;t find the answer to your question?[\/vc_custom_heading][vc_column_text text_lead=&#8221;yes&#8221; text_color=&#8221;color-jevc&#8221; uncode_shortcode_id=&#8221;182955&#8243; text_color_type=&#8221;uncode-palette&#8221;]Our service team is ready to assist if your plant should break down. Our highly skilled employees are often able to troubleshoot and guide you by phone or e-mail, otherwise we will arrange an on site visit as soon as possible. Outside office hours the support phone is always manned, and we will guide you on how to get the plant up and running.[\/vc_column_text][vc_row_inner row_inner_height_percent=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;145945&#8243;][vc_column_inner column_width_use_pixel=&#8221;yes&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;734434&#8243; column_width_pixel=&#8221;500&#8243;][vc_single_image media=&#8221;356&#8243; media_width_use_pixel=&#8221;yes&#8221; alignment=&#8221;center&#8221; shape=&#8221;img-circle&#8221; uncode_shortcode_id=&#8221;417814&#8243; media_width_pixel=&#8221;166&#8243;][vc_column_text text_lead=&#8221;yes&#8221; text_color=&#8221;color-jevc&#8221; uncode_shortcode_id=&#8221;108118&#8243; text_color_type=&#8221;uncode-palette&#8221;]Customer support[\/vc_column_text][vc_column_text text_color=&#8221;color-rgdb&#8221; uncode_shortcode_id=&#8221;166100&#8243; text_color_type=&#8221;uncode-palette&#8221; css=&#8221;.vc_custom_1677193792024{margin-top: 0px !important;}&#8221;]+45 97341655[\/vc_column_text][vc_button size=&#8221;btn-lg&#8221; border_width=&#8221;0&#8243; link=&#8221;url:tel%3A%2B4597341655|&#8221; button_color_type=&#8221;uncode-solid&#8221; uncode_shortcode_id=&#8221;205886&#8243; button_color_solid=&#8221;#194256&#8243;]Contact us[\/vc_button][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;7&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;121634&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3051","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - Linka Energy<\/title>\n<meta name=\"description\" content=\"Support - Linka Energy %\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/linkaenergy.com\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Linka Energy\" \/>\n<meta property=\"og:description\" content=\"Support - Linka Energy %\" \/>\n<meta property=\"og:url\" content=\"https:\/\/linkaenergy.com\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Linka Energy\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-26T11:43:57+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/linkaenergy.com\\\/en\\\/support\\\/\",\"url\":\"https:\\\/\\\/linkaenergy.com\\\/en\\\/support\\\/\",\"name\":\"Support - 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